1. What types of products do you offer? We offer a wide range of boxing and sports equipment, including boxing gloves, MMA gloves, punching bags, protective gear, apparel, and accessories for various sports disciplines.
2. How can I place an order? You can place an order directly on our website. Browse through our products, add the items you want to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information.
3. What payment methods do you accept? We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods as indicated at checkout.
4. Do you offer international shipping? Yes, we offer international shipping to many countries. Shipping fees and delivery times vary depending on your location. Please refer to our shipping policy for more details.
5. How can I track my order? Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.
6. What is your return policy? We offer a 30-day return policy for unused products in their original packaging. If you change your mind or are not satisfied with your purchase, please contact our customer service team to initiate a return. Refer to our Sale and Return Policy for more details.
7. How do I initiate a return? To initiate a return, please contact our customer service team at [sales@zahbrosports.co.uk] or [0044-7825382419] with your order number and the reason for the return. Our team will provide you with a Return Authorization Number (RAN) and instructions on how to proceed.
8. Are there any items that cannot be returned? Yes, the following items are non-returnable: gift cards, downloadable software products, and certain health and personal care items. Please refer to our Sale and Return Policy for a complete list of non-returnable items.
9. Can I exchange an item? Yes, you can exchange an item for a different size, color, or a different product, subject to availability. Please contact our customer service team to initiate an exchange.
10. How can I contact customer service? You can contact our customer service team via email at [sales@zahbrsports.co.uk] or by phone at [0044-7825382419]. Our team is available to assist you with any questions or concerns.
11. Do you offer any discounts or promotions? Yes, we offer various discounts and promotions throughout the year. Sign up for our newsletter and follow us on social media to stay updated on our latest offers.
12. How do I know which size to choose? Each product page includes a size chart to help you determine the best fit. If you have any further questions about sizing, please contact our customer service team for assistance.
13. What if the item I want is out of stock? If an item is out of stock, you can sign up for a notification on the product page to be informed when it becomes available again. Alternatively, you can contact our customer service team for further assistance.
14. Is my personal information secure? Yes, we take your privacy and security seriously. Our website uses secure encryption technology to protect your personal information during the checkout process. Please refer to our Privacy Policy for more details.
15. Do you have a physical store? Currently, we operate as an online store only. This allows us to offer a wide range of products and deliver them directly to your door.